Terms and Conditions - Flat Clearance Central London
Welcome to Flat Clearance Central London. By engaging our services, you agree to comply with the following Terms and Conditions. Please read them carefully to ensure a clear understanding of our service provisions and your obligations.
1. Service Overview
Flat Clearance Central London specializes in the efficient and reliable clearance of residential properties across Central London. Our services include the removal of unwanted items, disposal of waste, and assistance with estate cleanouts.
1.1 Scope of Services
- Furniture removal
- Appliance disposal
- Household waste clearance
- Estate clearance
- Jewellery and valuables management
2. Booking and Scheduling
To schedule a clearance, clients must provide accurate information regarding the property location, the extent of clearance required, and preferred dates. We strive to accommodate your schedule, but bookings are subject to availability.
2.1 Confirmation
Upon receiving a booking request, you will receive a confirmation email outlining the scheduled date and time. Please review this confirmation carefully.
3. Payment Terms
Payment is required upon completion of the clearance service. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
3.1 Pricing
Our pricing is transparent and based on the volume of items to be cleared and the complexity of the job. A detailed quote will be provided prior to commencing any work.
4. Client Obligations
Clients must ensure that access to the property is available at the agreed-upon time and that all items to be cleared are accessible. It is the client's responsibility to inform us of any hazardous materials or items requiring special handling.
4.1 Property Access
Clients must provide keys or access codes for secure properties. Failure to do so may result in additional charges or rescheduling fees.
5. Liability and Insurance
Flat Clearance Central London is fully insured for accidental damage and third-party liability. However, we do not accept responsibility for items of significant value, such as antiques, jewelry, or sentimental items, unless otherwise agreed upon in writing.
5.1 Damage Policy
In the unlikely event of damage to the property or items during clearance, clients must notify us within 48 hours. We will assess the situation and determine appropriate compensation.
6. Cancellation Policy
If you need to cancel or reschedule a booking, please inform us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled time may incur a cancellation fee.
6.1 Rescheduling
We will make every effort to accommodate rescheduled appointments based on availability. Additional charges may apply for expedited rescheduling requests.
7. Health and Safety
Our team adheres to strict health and safety protocols to ensure the well-being of both our staff and clients. During clearance operations, we use appropriate protective equipment and follow industry best practices.
7.1 COVID-19 Measures
In light of ongoing health concerns, we have implemented enhanced cleaning procedures and social distancing measures where possible. Clients may request masks and hand sanitizers as necessary.
8. Data Protection
We respect your privacy and are committed to protecting your personal data. Any information collected during the booking process will be used solely for service delivery and will not be shared with third parties without your consent.
8.1 Data Usage
Your information is stored securely and is only accessed by authorized personnel. You have the right to request access to your data or request its deletion in accordance with applicable data protection laws.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from our services will be subject to the exclusive jurisdiction of the courts of England and Wales.
9.1 Dispute Resolution
In the event of a dispute, we encourage clients to contact us directly to seek an amicable resolution before pursuing legal action.
10. Amendments to Terms and Conditions
Flat Clearance Central London reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes via email or through our website. Continued use of our services constitutes acceptance of the updated terms.
10.1 Notification of Changes
We aim to provide at least 30 days' notice for any major amendments to our Terms and Conditions, allowing clients sufficient time to review and understand the changes.
11. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be in full effect.
11.1 Independent Clauses
Each clause within our Terms and Conditions stands independently, ensuring that the invalidity of one does not affect the enforceability of others.
12. Acceptance of Terms
By engaging Flat Clearance Central London for your property clearance needs, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions.
Thank you for choosing Flat Clearance Central London. We look forward to providing you with exceptional service.