Privacy Policy - Flat Clearance Central London

At Flat Clearance Central London, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.

Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Name, email address, phone number, and other contact details.
Financial Information: Payment details and billing information.
Transactional Information: Details of the services you have requested from us.
Technical Data: IP addresses, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
Usage Data: Information about how you use our website, products, and services.

How We Use Your Information

We use the information we collect in the following ways:

To Provide Services: Processing your requests and delivering the services you have requested.
To Improve Our Services: Analyzing data to understand how our services are used and to enhance user experience.
To Process Payments: Handling transactions securely and efficiently.
To Communicate: Sending updates, newsletters, and promotional materials related to our services.
For Legal Compliance: Ensuring compliance with legal obligations and protecting our rights.

Data Protection and Security

Your personal information is stored and processed securely. We implement a variety of security measures to maintain the safety of your personal information:

Encryption: We use secure encryption technology to protect your data during transmission.
Access Controls: Limiting access to your personal information to authorized personnel only.
Regular Audits: Conducting regular security assessments to identify and address potential vulnerabilities.
Secure Storage: Storing personal information in secure databases with appropriate safeguards.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Cookies: Small data files stored on your device to remember your preferences and improve site functionality.
Web Beacons: Tracking elements embedded in our communications to monitor the effectiveness of our marketing efforts.
Analytics Tools: Using third-party services to analyze website usage and performance.

You can control the use of cookies through your browser settings. However, disabling cookies may impact your ability to use certain features of our website.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

Payment Processors: Handling financial transactions securely.
IT Service Providers: Maintaining our website and ensuring its functionality.
Marketing Partners: Managing email campaigns and other promotional activities.

These third parties are authorized to use your information only for the purposes of providing services to us and are obligated to protect your information.

User Rights and Choices

You have certain rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: If your information is inaccurate or incomplete, you can request corrections.
Deletion: You can request the deletion of your personal information under certain circumstances.
Restriction of Processing: You can request that we limit the processing of your information.
Data Portability: You can request a copy of your personal information in a structured, commonly used format.
Objection: You can object to the processing of your information for certain purposes.

To exercise these rights, please contact us through the channels provided in our service agreements.

Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Service Provision: Retaining data as long as you use our services.
Legal Obligations: Keeping data to comply with legal requirements.
Business Operations: Maintaining certain information to support ongoing business needs.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

International Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

Legal Basis for Processing

We process your information based on the following legal grounds:

Consent: When you provide consent for particular purposes.
Contract: When processing is necessary for the performance of a contract with you.
Legal Obligation: When processing is required to comply with legal obligations.
Legitimate Interests: When processing is necessary for our legitimate business interests, provided they do not override your rights.

Automated Decision Making and Profiling

We do not engage in automated decision-making or profiling that significantly affects you. Any data processing conducted is aimed at optimizing service delivery and enhancing user experience without personal judgments.

Disclosures for Law Enforcement or Legal Requirements

We may disclose your personal information if required by law or in response to valid requests by public authorities, such as a court or government agency, to protect our rights, privacy, safety, or property, or that of our users or others.

Privacy Policy Enforcement

We are committed to enforcing this Privacy Policy and ensuring that your information is handled responsibly. Any breaches of this policy will be addressed promptly to maintain the integrity and trust of our services.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Consent

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with our policies and practices, please do not use our services.

Effective Date: April 27, 2024